Need to make a claim? – We’re here to help!
To make a claim, you’ll need to get in touch with your insurer’s claims team. To help you to do this, we’ve listed the numbers you’ll need below. Simply click on the product that’s relevant for your claim and there you’ll find the number for your insurer’s claims team. If you can, have your policy number ready as the claims team will need this information from you. If you don’t see claims information for your policy here, please call us on 01480 402 460. |
RAC Breakdown Service
Breakdown service |
Emergency number |
Car (UK) Touring Caravan (UK) Motorhome (UK) Van (UK) |
Breakdown 0333 070 2680 |
Car (EU) Motorhome (EU) |
Calling from Europe +33 472 43 52 55 Calling from the Republic of Ireland (freephone) 1 800 535 005 |
Car Insurance
Policy |
Claims contact number |
Sabre private car |
0300 024 8000 |
Ageas private car |
0345 122 3018 0800 174 764 (Glass) |
Covea private car |
0330 024 2240 0330 024 2270 (Glass) |
LV - ABC private car Highway private car |
0330 678 5554 0330 678 5590 (Glass) 0330 678 5552 |
KGM private car |
0333 555 5909 |
AXA private car |
0345 608 0238 |
AXA private car convicted |
0345 608 0230 |
Household Insurance
Policy |
Claims contact number |
Ageas household |
0345 122 3019 Alternatively, claims can be made via ageas.co.uk/claims |
Covea household |
0330 024 2255 |
AXA household |
0330 024 6842 |
LV= household |
0330 678 5009 (Rainbow home) 0330 678 5008 (Clear home) |
Prestige household |
08000 327 327 |
Leisure Home Insurance
Policy |
Claims contact number |
Leisure home |
0333 400 9032 |
Motorhome Insurance
Policy |
Claims contact number |
AXA Motorhome |
0330 024 8689 |
KGM Motorhome |
0333 555 909 |
Ageas Motorhome |
0345 122 3018 0330 678 5522 (Glass) |
Highway Motorhome |
0330 678 5552 0330 678 5590 (Glass) |
Park Home Insurance
Policy |
Claims contact number |
AXA Park Home (main policy) |
0161 838 6290 |
Tokio Marine HCC Park Home (main policy) |
01452 801 724 Alternatively, claims can be made via uk.lifesure.claims@ajg.com |
Park Home Emergency |
0345 307 4898 |
Park Home Legal Expenses |
0330 303 1955 |
Legal Advice |
01455 852 100 |
Tax Advice |
01455 852 031 |
Touring Caravan Insurance
Policy |
Claims contact number |
Lifesure touring caravan |
0345 604 9860 |
Freedom touring caravan |
0137 182 9276 |
Exceed touring caravan |
0333 400 9051 |
Static Caravan Insurance
Policy |
Claims contact number |
AXA static caravan |
0161 838 6290 |
Tokio Marine HCC static caravan |
01452 801 724 Alternatively, claims can be made via uk.lifesure.claims@ajg.com |
Excess Protection
Policy |
Claims contact number |
Excess Protection (add on) |
0344 856 2359 |
Motor Legal Expenses/Substitute Vehicle
Policy |
Claims contact number |
Motor Legal Expenses |
01625 417758 |
Substitute Vehicle |
01480 402476 |
Family and Leisure Home Legal Expenses
Policy |
Claims contact number |
Family Legal Expenses |
0330 303 1955 |
Leisure Home Legal Expenses |
0330 303 1955 |
Key Cover
Policy |
Claims contact number |
Key Cover |
01480 276 396 |
Personal Accident
Policy |
Claims contact number |
Personal Accident |
0333 043 1325 |
Travel Insurance
Policy |
Claims contact number |
Citybond Suretravel |
0333 005 1097 |
Just Travel - Smart luggage |
01243 218 420 |
Just Travel - Beyond |
0330 094 6553 |
Just Travel - Escape staycation travel insurance |
01273 740 925 |
Just Travel - Avion UK land & sea |
01702 553 443 |
Just Travel - Able 2 travel |
01702 553 443 |
Just Travel - Ready 2 go |
01273 740 925 |
Just Travel - Easycover |
0203 829 3815 |
Just Travel - InsuraTrip |
0203 829 6761 |
Lifesure Claims Support
Customer Care Champion |
01480 278 542 |
Need Additional Claims Support?
Our team are here to support you if you need any additional help with your claim. At any point during the process, you can get in touch on 01480 402 460 or you can contact our customer care champion at customerchampion@lifesure.co.uk who will be pleased to assist.
