Caring About Your Experience

We have shaped our business based on feedback from thousands of our customers, always looking to improve our service and products to meet and exceed expectations.

The reviews we receive and share on our website are all from customers that are invited to provide feedback after they take out a policy with us. We hope that you will find them useful and fill you with confidence, that we really do care about our customers and always look to provide the right insurance protection for your needs.

Delivering outstanding customer service is at the heart of all we do, which is why we’ve been awarded the Feefo Platinum Trusted Service Award for the fifth year running. We’ve also been recognised for 10 consecutive years of trusted Service!

Each year, Feefo acknowledge companies that deliver excellent customer service with a Trusted Service Award from one of three tiers: Trusted Service, Gold Trusted Service and Platinum Trusted Service. To achieve platinum trusted status, (one of Feefo’s highest honours for delivering exceptional customer service) businesses must earn a Gold Trusted Service Award for four consecutive years.

First introduced in 2019, the Platinum Trusted Service Award is a certified seal of approval that shows customers the value of their feedback through ratings and reviews.

We want to thank our customers for taking the time to comment.

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