We’ve done it again! We’re proud to announce our fifth consecutive Feefo Platinum Trusted Service Award, a testament to our unwavering dedication to customer care.

The reviews featured on our website emanate exclusively from customers who have kindly offered their feedback after taking out a policy with us. We hope these testimonials prove not only informative but also fill you with confidence and highlight our steadfast dedication to prioritising customer satisfaction by consistently providing insurance coverage tailored to your individual requirements.

What is the Feefo Platinum Trusted Award?
Each year, Feefo recognises companies for exemplary customer service across three award tiers:
- Trusted Service
- Gold Trusted Service
- Platinum Trusted Service.
To achieve Platinum Trusted status, one of Feefo’s highest honours for delivering exceptional customer service, businesses must earn a Gold Trusted Service Award for three consecutive years.
Established in 2019, the Platinum Trusted Service Award serves as a certified endorsement, symbolising the significance we place on customer feedback through honest and genuine ratings and reviews.
Feefo introduced the Trusted Service Awards in 2014 to acknowledge brands that utilise their platform to collect verified reviews and receive valued feedback from customers. What sets these awards apart is their genuine reflection of a business's commitment to providing exceptional customer service, based on feedback from real customers.
As one of the world's largest providers of verified reviews, working with over 6,500 brands, Feefo helps businesses understand their customers by analysing reviews and offering valuable insights into trends, needs, and habits.
We extend our sincere gratitude to our fantastic customers for dedicating their time to articulate their insights and comments. Your contribution is invaluable to us.
For more information on our feature-packed insurances, visit lifesure.co.uk.
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